Answer every call without leaving the workshop floor
You are under a car with dirty hands when the phone rings. RelayDesk picks up, books the job, takes the rego and the symptoms, and emails it to you so the bay keeps moving.
Every missed call is a booking lost
Hands-busy, all day
You cannot stop a job mid-way to answer the phone, so calls ring out. The driver hangs up and rings the next workshop on the list.
Quote calls eat your time
Half the calls are price questions and availability. RelayDesk handles the routine ones and only puts through the calls that actually need you.
Details get garbled
Rego, make and model, the noise it is making, when they can drop it in. RelayDesk takes it all down accurately and sends it through in writing.
Live in about 48 hours, no apps to learn
We learn your workshop
Your services, your booking diary, your typical lead times and what you do and do not take on. RelayDesk answers like a service advisor who knows the shop.
Calls forward to RelayDesk
Keep your workshop number. When the bay is busy or you are closed, calls forward automatically and the driver talks to your receptionist.
Jobs land in your inbox
Each call arrives with the rego, the vehicle, the problem and the customer's details, plus a recording. Urgent calls, like a breakdown, get transferred to you.
Why workshops choose RelayDesk
Keep the bay moving
No more downing tools for the phone. The calls get answered and booked while you stay on the job in front of you.
Fill the diary overnight
People ring after hours when they notice a problem on the drive home. RelayDesk books them in so your morning starts with a full diary, not a full voicemail.
Filter the time-wasters
Routine quote and availability questions get handled. Only the calls that need a mechanic get put through, so you are not interrupted for nothing.
Monday morning, three cars on hoists
You are mid-service with two more booked in and the phone going every few minutes. A logbook service enquiry, someone chasing a quote on brake pads, and a driver with a grinding noise who needs it looked at this week. RelayDesk answers all three, books the logbook service into your diary, takes the rego and symptoms on the grinding noise, and answers the brake question from your price guide. You read the lot at smoko instead of standing at the bench with a greasy phone.
Plans from $199 a month
Simple monthly plans in Australian dollars, GST included, no lock-in. Pick the plan that fits your call volume and change it any time.
See full pricingCommon questions
Can RelayDesk book jobs into my diary?+
Yes. It takes the service type, the vehicle and rego, the symptoms and the customer's preferred drop-off, then emails it to you so the job goes in the diary cleanly.
Can it answer pricing and availability questions?+
Yes. We load your common services and price guide during setup, so it handles routine quote and availability calls and only transfers the ones that need you.
What about a breakdown or an urgent call?+
You set what counts as urgent. Those calls get transferred straight to you rather than just taking a message.
Do I keep my workshop number?+
Yes. You keep your existing number and forward calls to RelayDesk when the bay is busy or you are closed. Nothing changes for your customers.
Will it get the rego and vehicle details right?+
Yes. It reads details back to confirm and sends them to you in writing with a recording of the call, so there is no guesswork at the bench.
Stop letting the phone cost you jobs
Give us a call and hear how RelayDesk would answer for your business, or request a callback and we will talk you through it.