Your AI receptionist, answering every call
RelayDesk answers your phone 24/7, books jobs, handles questions and emails you a summary of every call. Built for Australian businesses, set up for you, live in about 48 hours.
Everything a receptionist does, on every call
Answers every call, 24/7
Day, night, weekends and the moments you cannot pick up. Unlimited calls at once, so there is never an engaged tone or a queue.
Books jobs and takes orders
It captures the booking, the order or the enquiry accurately, reads details back to confirm, and sends them to you in writing.
Answers common questions
Hours, pricing, services, location and availability. We load your details so callers get real answers, not a voicemail.
Transfers the urgent ones
You decide what counts as urgent. Those calls get put straight through to you. The rest are handled and summarised.
Emails you every call
A written summary plus a recording lands in your inbox after each call, so nothing gets lost and you can follow up cleanly.
Keeps your number
You forward your existing number to RelayDesk. Nothing to replace, and your customers dial the same number they always have.
Set up for you, live in about 48 hours
We learn your business
A short call to capture your services, hours, pricing and the questions you get asked most. We do the setup, not you.
We build and test your receptionist
We build your AI receptionist, tune it to sound right for your business, and test it with you before it goes live.
Calls forward and you get summaries
Forward your number when you cannot answer. Every call is handled and emailed to you. Most businesses are live in about 48 hours.
Honest about what it is, good at what it does
RelayDesk never pretends to be a person. If a caller asks, it tells them it is an AI receptionist. It still sounds natural, holds a real conversation and gets the job done. We think being upfront builds more trust with your customers than a bot pretending to be human, and it keeps you on the right side of how callers expect to be treated.
Set up around your trade
RelayDesk is tuned to the way your business works. See how it handles calls for your industry.
Plans from $199 a month
Simple monthly plans in Australian dollars, GST included, no lock-in. Pick the plan that fits your call volume and change it any time.
See full pricingAI receptionist questions
What is an AI receptionist?+
An AI receptionist is software that answers your phone, holds a natural conversation with the caller, and handles the things a human receptionist would: answering common questions, taking bookings and orders, capturing the caller's details and transferring urgent calls. RelayDesk does this 24/7 and emails you a written summary of every call.
How much does an AI receptionist cost in Australia?+
RelayDesk plans start at $199 a month in Australian dollars, GST included, with no lock-in. There is a one-off setup fee of $400 that covers building and tuning your agent. You pick the plan that matches your call volume and change it any time.
Does the AI receptionist understand Australian accents?+
Yes. RelayDesk is built for Australian businesses and handles Australian accents and local terms. During setup we tune it to your business so it understands the way your customers actually speak.
Does it pretend to be a person?+
No. RelayDesk is confidently AI. It never claims to be human and will say so if a caller asks. It still sounds natural and handles the call properly, it is just honest about what it is.
Do I have to change my phone number?+
No. You keep your existing number and forward calls to RelayDesk when you cannot answer or after hours. There is nothing to rip out and your customers see no change.
How long does it take to set up?+
Most businesses are live in about 48 hours. We handle the setup for you: a short call to learn your business, then we build, test and deploy your receptionist.
Can it transfer calls to me?+
Yes. You decide what counts as urgent and those calls get put straight through to you. Everything else is handled and emailed to you so you are not interrupted for routine calls.
Hear your AI receptionist in action
Give us a call and hear how RelayDesk would answer for your business, or request a callback and we will walk you through it.